Commuter Benefit

MetroCard Orders

What are the steps?

1. Complete the order form
2. Scan a copy of the completed order form to metrocard@totalben.com or
   fax a copy to (718) 535-7071
3. Make a check payable to TotalBen LLC
4. Mail a copy of the form, along with a check to:
       TotalBen LLC
       PO Box 100496
       Brooklyn, NY 11210
5. Once the check is deposited and cleared, orders are sent out via FedEx (Express Saver)
6. Note: You can always return cards still sealed in the shrink-wrap, for credit. We have a re-stocking fee as we have to deal with the MTA and wait 6 - 8 weeks for the actual refund. We give you credit (but wait for a credit memo from us). Our re-stocking fee is double the processing fee (2.5% x 2).There is no Packaging & Delivery fee for returns. The MTA will not accept MetroCards expired more than two years.